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Refunds Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Underwear - There are no returns due to hygienic Product, but if from some reason there is a problem with our product you have received please don’t hesitate to contact us at Hila@ddeez.com, we will return to you within 24 hours

 

 

Shipping

To return your product , Please contact us at: hila@ddeez.com

Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.